Shipping policy
At lamerlighting.com, we pride ourselves on offering high-quality products and exceptional customer service. As part of our commitment to ensuring a seamless shopping experience, we have developed a clear and transparent logistics and shipping policy for our US-based customers.Due to logistics reasons, other countries do not support delivery at the moment
Shipping Policy:
- We offer free standard shipping for all orders within the United States.
- Orders are typically processed and shipped within 1-2 business days after payment confirmation.
- Expected to be received within 9-18 business days.
- Once your order has shipped, you will receive a tracking number via email to track your package.
- We use reliable carriers such as UPS and FedEx for shipping, and delivery times vary depending on your location and shipping option chosen.
- For expedited shipping, additional fees may apply.
Logistics:
- Our lamps are carefully packaged to ensure safe delivery to your doorstep.
- We inspect each product before packaging to ensure that it meets our high-quality standards.
- In the rare event that you receive a damaged or defective product, please contact us within 48 hours of delivery and we will work with you to resolve the issue.
- We do not ship to PO boxes or APO/FPO addresses.
Please note that delivery times may be delayed due to unforeseen circumstances such as inclement weather, natural disasters, or carrier delays. We will do our best to keep you informed and updated on the status of your order throughout the shipping process.
If you have any questions or concerns about our logistics and shipping policy, please do not hesitate to contact our customer service team. We are always happy to assist you in any way we can.